How can we help?
Find answers about accounts, sending and receiving mail, spam, security, supported clients, privacy and Ask eFind.
Start with the topic.
Account, setup, delivery, safety, AI and privacy guidance are organized here so you can get to the answer quickly.
Getting Started
What eFind Mail is, account basics and where to begin.
Setup eFind Mail
iPhone, iPad, Pixel, Android, Outlook and manual settings.
Your Account
Sign-in, recovery, account information and deletion.
Sending & Receiving
Delivery, bounces, attachments and common mail issues.
Spam & Phishing
Suspicious messages, unwanted mail and reporting abuse.
Ask eFind
How natural-language and AI features work.
Privacy & Security
Privacy documentation, account protection and security concerns.
Email Clients
Apple Mail, Gmail, Outlook and compatible IMAP clients.
Plans & Billing
Free, Plus, Family and Business plan information.
Common help
I cannot sign in. What should I do?
Use the recovery methods available for your account. Never send your password or authentication code to support.
Why did a message not arrive?
Delivery can be affected by sender configuration, recipient filtering, DNS, reputation, message size, temporary outages and other systems.
Can I use another email app?
Yes. Compatible third-party clients can connect using the published eFind Mail settings.
How do I report phishing or abuse?
Contact support@efind.com and do not interact with suspicious links or attachments.
Still need help?
Send us a message and choose the topic that best matches your question.
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