Legal

Privacy Policy

This policy explains how eFind Mail handles account information, messages, attachments, metadata and other personal information.

1. Information we collect

Depending on how you use eFind Mail, we process account and recovery information, messages and attachments, message metadata, device and technical information, usage and security data, support communications, subscription and transaction information, and information you provide to Ask eFind or other intelligent features.

2. Mail content

Mail content and attachments are processed as needed to receive, store, organize, search, display, send and deliver email; provide features you request; protect the service from abuse; troubleshoot problems; and comply with applicable law.

3. Ask eFind and AI

When you use Ask eFind or an AI-assisted feature, eFind Mail can process your prompt together with relevant messages, attachments and metadata needed to provide the requested result. AI-generated output can be incomplete or incorrect, so consequential information should be checked against the underlying source.

4. How we use information

We use personal information to operate eFind Mail, authenticate and recover accounts, deliver messages, provide search and intelligent features, secure the service, detect abuse and fraud, provide support, process subscriptions, communicate about the service, comply with legal obligations and enforce our terms.

5. Service providers

We may use service providers for hosting, networking, storage, security, email delivery, customer support, analytics, payments and AI functionality. Providers receive information only as needed to perform services for eFind Mail and are subject to applicable contractual and legal obligations.

6. Your choices and rights

You can use available account controls, manage recovery information, close your account, adjust supported client access and contact us about applicable privacy rights. Depending on your location, you may have rights to access, correct, delete, receive or restrict certain processing of personal information.

7. Retention

We retain information for as long as reasonably necessary to operate accounts and features, maintain security, prevent abuse, satisfy legal obligations, resolve disputes and enforce agreements. Deleting an account or message may not immediately remove every copy from backups, logs or records retained for legitimate legal and security purposes.

8. Security

We use administrative, technical and organizational safeguards appropriate to the service and information involved. No system is completely secure. Protect your password and recovery methods and report suspected compromise promptly.

9. International processing

eFind, LLC is based in the United States. Information may be processed in the United States and other locations where eFind Mail or its service providers operate, subject to applicable legal safeguards.

10. Children

Age and consent requirements depend on the user’s location and the service being used. Parents, guardians and organizations are responsible for ensuring that use is appropriate and lawful where additional consent is required.

11. Changes to this Policy

We may update this Policy to reflect changes in the service, law or our practices. We will update the Last Updated date and provide additional notice when required for material changes.

12. Contact

Privacy and legal inquiries: legal@efind.com. General support: support@efind.com. eFind, LLC, 1420 East Roseville Parkway, Suite 140-354, Roseville, CA 95661, United States.