Questions? We have answers.
Straight answers about eFind Mail, accounts, setup, AI, privacy, plans and supported clients.
Everything in one place.
Quick answers about eFind Mail, accounts, setup, supported clients, sending and receiving, Ask eFind, privacy and security.
Getting Started
What is eFind Mail?
eFind Mail is an email service from eFind built around a familiar inbox, an @efind.com address and intelligent tools that make messages, attachments and information easier to find and use.
How do I get an eFind Mail account?
Choose Get eFind Mail Free or go to mail.efind.com/sign-up to create an account.
Where is eFind Mail available?
Service is available in the countries listed on the Countries page. Plan and feature availability can vary by market.
Setup & Email Clients
Can I use Apple Mail?
Yes. Compatible Apple Mail versions can connect using the published eFind Mail IMAP and SMTP settings.
Can I use the Gmail app?
Yes. The Gmail mobile app can add compatible non-Gmail accounts through IMAP.
Can I use Microsoft Outlook?
Yes. Compatible Outlook versions can add IMAP accounts. Setup screens differ by platform and version.
What are the server settings?
Incoming: mail.efind.com, IMAP port 993, SSL/TLS. Outgoing: mail.efind.com, port 587, TLS/STARTTLS with authentication.
Ask eFind & AI
What is Ask eFind?
Ask eFind is the natural-language intelligence layer in eFind Mail. It helps you find messages and files, understand conversations, draft replies and identify next steps.
Can AI-generated information be wrong?
Yes. AI-generated answers can be incomplete or incorrect. Important information should be checked against the underlying email or attachment.
Plans & Accounts
Is there a free plan?
Yes. eFind Mail Free is $0.
What paid plans are available?
eFind Mail offers Plus, Family and Business plans. See Pricing for current plan details.
Where can I get account help?
Visit the Help Center or contact support@efind.com.
Privacy & Security
How does eFind Mail approach privacy?
Privacy and user control are core product principles. The Privacy Policy explains how information is processed for the service.
Should I send my password to support?
No. Do not send passwords, authentication codes, payment information or other sensitive credentials in a support message.
Still have questions?
Visit the Help Center or contact eFind Mail support.
Visit Support Contact eFind Mail